tongits land Privacy Policy – How We Handle and Protect Your Personal Data
At tongits land, your privacy is a core commitment, not an afterthought. This Privacy Policy explains in clear terms what personal information we collect from Filipino players, how we use it, who we may share it with, and the rights you have over your own data. By registering an account or continuing to use our platform, you agree to the practices described in this document. If you have questions at any point, our FAQ page is a good first stop before reaching out to support directly.
Table of Contents
This Privacy Policy applies to all users of the tongits land platform, including visitors who have not yet registered and active account holders. We are committed to handling personal data responsibly and in line with applicable data protection standards in the Philippines. Please take the time to read this document carefully — understanding how your data is used helps you make informed decisions about your account and your engagement with the platform. This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines.
1. What Data We Collect
When you register and use the tongits land platform, we collect several categories of personal information necessary to operate the service safely and effectively. Account registration data includes your full name, date of birth, email address, and login credentials. We collect this information to verify your identity, confirm that you meet the minimum age requirement of 18 years, and maintain a secure account environment for every player on the platform.
We also collect device and browser data each time you access the platform, including your IP address, device type, operating system, browser version, and session timestamps. This technical information is essential for diagnosing connectivity issues, detecting suspicious login activity, and delivering an optimised mobile experience — particularly important since tongits land is designed as a mobile-first platform for Filipino players. No personally identifying information is inferred from device data alone.
Financial data is collected in connection with deposits, wagers, and withdrawal requests processed in Philippine Peso (₱ PHP). This includes transaction amounts, payment method identifiers (such as masked card numbers or e-wallet references), and transaction timestamps. We do not store full payment card numbers on our own servers; payment processing is handled by regulated third-party payment providers who maintain their own security certifications.
Usage data — such as pages visited, games played, session duration, and feature interactions — is collected automatically as you navigate the platform. This behavioural data helps us improve the gaming experience, personalise content recommendations, and identify potential responsible gaming concerns early. All collected data is treated as confidential and is only used for the purposes described in this policy.
2. How We Use Your Information
The personal data collected by tongits land is used exclusively for legitimate operational, legal, and service-quality purposes. The primary use is to create, maintain, and secure your player account — ensuring that only you can access your account, that your balance is accurately recorded, and that your transaction history is complete and retrievable. We also use account data to verify age and identity as required by applicable regulations governing online gaming in the Philippines.
Financial data is used to process deposits and withdrawals in ₱ PHP, to detect and prevent fraudulent transactions, and to comply with anti-money-laundering obligations. We may use transaction history internally to identify unusual activity patterns that could indicate account compromise or policy violations, and to fulfil our obligations under applicable Philippine law.
Usage and behavioural data supports platform improvements, including optimising game loading performance, refining the mobile interface, and identifying features that players find most engaging. This data is analysed in aggregate where possible, meaning individual player identities are not the focus of product analytics. tongits land does not sell your personal data to third-party advertisers or data brokers under any circumstances.
We may also use your contact details to send service-related communications, such as account confirmation emails, security alerts, and important policy updates. You will not be sent unsolicited marketing messages without your explicit consent, and you may update your communication preferences at any time through your account settings or by contacting our support team.
3. Cookies & Tracking Technologies
tongits land uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience on the platform. Cookies are small text files stored on your device by your browser when you visit the site. They allow the platform to remember your session, keep you securely logged in, and restore your preferences between visits — which is especially convenient for players accessing the platform on mobile devices in the Philippines.
We use strictly necessary cookies that are essential for the platform to function. Without these, core features such as login sessions, account balance display, and game loading would not work correctly. These cookies cannot be disabled while you are actively using the platform. We also use functional cookies that remember optional preferences — such as language or display settings — to improve your browsing experience between sessions.
Analytics cookies may be used to collect aggregated data about how players interact with different parts of the platform, including which pages are most visited and how long sessions typically last. This data is used solely to improve platform design and content. Where we use third-party analytics tools, they are configured to anonymise IP addresses and are strictly prohibited from using your data for their own commercial purposes.
You can manage your cookie preferences through your browser settings at any time. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain platform features. Continuing to use the tongits land platform without adjusting your browser settings constitutes your acceptance of our use of cookies as described in this section. For more information about managing cookies on mobile browsers commonly used in the Philippines, refer to your device's browser help documentation.
4. Data Storage & Security Measures
All personal data collected by tongits land is stored on secure servers protected by industry-standard technical and organisational safeguards. These include encrypted data transmission using TLS (Transport Layer Security), access controls that limit which staff members can view personally identifiable information, and regular security audits to identify and address potential vulnerabilities before they can be exploited. We treat the security of your data as an ongoing operational commitment, not a one-time configuration.
Financial transaction records, including ₱ PHP deposit and withdrawal history, are retained for as long as required by applicable Philippine financial regulations and anti-money-laundering obligations. Non-financial account data is retained for the duration of your account's active life and for a reasonable period after account closure, to fulfil any outstanding legal obligations or to resolve disputes that may be raised within the permissible timeframe.
Despite our comprehensive security measures, no online system can guarantee absolute protection against all threats. In the event of a data breach that materially affects your personal information, tongits land will notify affected users as required by applicable law and take all reasonable steps to contain the breach and prevent further unauthorised access. Players are also encouraged to contribute to their own account security by using strong passwords and never sharing their login credentials with anyone. If you suspect your account has been compromised, contact support immediately through the details provided in Section 9 of this policy.
5. Sharing Data with Third Parties
tongits land does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. However, to operate the platform effectively, we work with a carefully selected group of trusted service providers who may process certain data on our behalf. These include payment processing partners who handle ₱ PHP deposits and withdrawals, technology providers who support platform infrastructure and game content delivery, and identity verification services used for compliance with age verification requirements.
All third-party service providers engaged by tongits land are contractually bound to use your data only for the specific purpose for which it was shared, and to maintain security standards consistent with those described in this policy. We do not permit our service providers to use your personal data for their own commercial purposes, and we conduct due diligence on each provider before engagement to ensure they meet our data protection standards.
tongits land may also disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when legally required to do so — for example, in response to a valid court order, a regulatory investigation, or to comply with anti-money-laundering reporting obligations. Any such disclosure will be limited strictly to what is required by the applicable legal instrument. Where we are legally permitted to notify you of such a disclosure, we will do so promptly.
6. Your Rights Over Your Personal Data
As a registered user of tongits land, you have clear and enforceable rights over the personal data we hold about you. You have the right to access your personal data at any time — meaning you can request a summary of the information we hold on your account, including registration details, transaction history, and any records of communications with our support team. Requests of this kind can be submitted through our support channels as described in Section 9 of this policy.
You have the right to request correction of any inaccurate or outdated personal information held on your account. For basic account details such as your registered name or contact information, updates can often be made directly within your account settings after logging in. For more sensitive corrections — such as updating your date of birth or identity documentation — you may be asked to provide supporting verification before the change is processed.
You have the right to request deletion of your personal data, subject to our legal obligations. Where we are not required to retain specific records by law — for example, for anti-money-laundering compliance or for the resolution of an outstanding dispute — we will honour deletion requests within a reasonable timeframe. Note that requesting deletion of your account data will result in the permanent closure of your tongits land account.
You also have the right to object to certain types of data processing — such as the use of your data for analytics purposes — and to request that your data be provided to you in a portable, machine-readable format. To exercise any of these rights, contact our support team using the details in Section 9. We aim to acknowledge all data rights requests within five business days and to fulfil them within 30 days, or to notify you if additional time is required.
7. Protection of Minors
The tongits land platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18, and we do not direct any marketing or platform content toward minors. During the registration process, all users are required to confirm that they meet the minimum age requirement, and we reserve the right to request age verification documentation at any point during an account's lifecycle.
If we become aware — through verification processes or any other means — that a registered account belongs to a person under the age of 18, we will immediately suspend that account, delete any associated personal data as far as legally permissible, and decline to process any pending transactions. Parents or guardians who believe a minor has registered on the platform are encouraged to contact our support team immediately so the account can be reviewed and closed. For guidance on keeping minors safe online in a household that also uses gaming platforms, please visit our Responsible Gaming page.
8. Updates to This Privacy Policy
tongits land reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or platform features. When a material change is made, the effective date shown at the top of this document will be updated accordingly. We may also notify registered users of significant changes via their registered email address or through a notice displayed on the platform after login — though we cannot guarantee that every user will receive or view such a notification in every case.
It is your responsibility to review this Privacy Policy from time to time to stay informed of how your data is being handled. Continued use of the tongits land platform following any revision constitutes your acceptance of the updated policy. If you disagree with a material change, you may request account closure as described in our Terms and Conditions. Questions about what has changed in a recent update can be directed to our support team, whose contact details are provided in the section below.
9. How to Contact the Support Team
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, you can reach the tongits land support team by email at [email protected]. Our support team handles data-related enquiries with the same priority as account support requests, and we aim to acknowledge all privacy-related messages within five business days. For general platform questions that are not related to data privacy, our FAQ page covers the most common topics.
When submitting a data rights request, please include your registered account username and a clear description of the specific right you wish to exercise or the concern you are raising. This allows us to locate your records efficiently and respond accurately. All communications regarding personal data requests are treated as strictly confidential and are accessible only to authorised staff responsible for data compliance. tongits land is committed to responding to every legitimate data enquiry fairly, transparently, and in accordance with applicable Philippine privacy law.
Your Trust Matters to Us
tongits land is built on the trust of Filipino players who choose us for live casino, slot games, and sports betting. We take that responsibility seriously — in how we play, and in how we protect your data. If you have questions about our privacy practices, visit our FAQ or get in touch with our team. Ready to join? Create your free account today and experience a safer, smarter way to play.